10 Steps to Improve Your Cash Flow Webinar Series Program/Handout Step 1: Establish Credit Limits & Guidelines Step 2: Check Credit & Trade References Step 3: Establish Set Billing Practices Step 4: Track Dollars Step 5: What ROI™ Really Means Step 6: Avoid Call Reluctance Step 7: Plug Leaks Quickly Step 8: Be Reasonable Step 9: Breaking Up Is Hard To Do Step 10: Communication is the Most Powerful Tool